Adjust or Cancel Your Appointment with Ease
We understand that plans can change, which is why we offer a flexible cancellation policy. If you need to adjust or cancel your appointment, kindly give us at least 24 hours notice. This can be done by calling or texting us at (650) 293-0999, as we do not accept cancellation requests via email.
Appointment Policy and Commitment to Client Well-being
Cancellations Due to Colds/Flu/COVID-19
For those experiencing symptoms related to colds, flu, or COVID-19, we are more than willing to waive the cancellation fee, provided you reschedule within two weeks of your original appointment. We appreciate your cooperation in informing us ahead of your scheduled visit.
Cancellation Charges
Should cancellations occur within 24 hours of your appointment, the following fees will apply:
- Less than 24 hours notice: 50% of the service price
- Less than 12 hours notice: 75% of the service price
- No-shows: 100% of the service price
Commitment to Professionalism
Mind Body Center is dedicated to providing professional, therapeutic massage sessions. We maintain a strict no-sexual-contact policy during all interactions. Any breach of this professional boundary will result in immediate termination of the session, with the client being charged in full and prohibited from future bookings.
Schedule an Appointment
Ready to experience the transformative power of therapeutic massage? Contact us today to schedule your appointment and discover how our personalized approach to wellness can enhance your overall well-being.
